Software Download information page from Brother.com for North/South/Central America, Europe and Asia/Oceania. Brother Print&Scan is a free application that expands the printing and scanning capabilities of Brother devices on Windows 8. (Available functions vary by model.) You can use this application with. Brother drivers allow your Brother printer, label maker, or sewing machine to talk directly with your device. This allows the machinery to understand data sent from a device (such as a picture you want to print or a document you want to scan), and perform the necessary actions.

Hello,

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

1. Press Windows key + R, then type in winver.
2. Click OK.

• What troubleshooting steps have you done so far?
• Were there any recent changes made prior to this issue?

Meanwhile, let's troubleshoot the issue by performing the steps below:

Method 1: Run the Windows built-in troubleshooter

This troubleshooter automatically diagnose and repair common problems with devices and hardware.

1. Click on Start, search for Control Panel and click on it.

2. On the Control Panel window, search for Troubleshooting and click on Troubleshooting.

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3. On the left pane, click View all.

4. In the list of options, click on Hardware and devices.

5. Click on Next and follow the on-screen instructions.

If the issue persist, proceed to method 2.

Method 2: Uninstall and reinstall Windows Fax and Scan

1. Go to the Control Panel and select Programs and features.

2. On the left side select Turn Windows Features on or off.

3. Scroll down to Print and Document services.

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4. Select the plus sign to expand.

5. Remove the check from Windows FAX and Scan.

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6. Select OK.

To re-install Windows Fax and Scan, repeat the steps and put a check mark, then restart your computer.

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We look forward to your response.

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Regards.